Shipping policy

Please be aware that order processing times are separate from the shipping times you may see at checkout.

All orders are processed within 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. In the event of any delays due to high volume of orders we will be sure to contact you within 7 business days. Please be aware that we are not responsible for any delays that fall outside of our control such as USPS, etc.

Domestic Shipping

Shipping takes approximately 5-8 business days after your order is processed.

International Shipping

We currently do not offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to10 business days for the tracking information to become available.

If you haven’t received your order within 14 business days of receiving your shipping confirmation email, please contact us at xhulaashop@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Here is the link to our full refund policy.